Salesforce Agentforce – Remaker Digital

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Autonomous AI Agent Platform with Atlas Reasoning Engine for Enterprise Digital Labor

Salesforce Agentforce is the world’s #1 digital labor platform enabling enterprises to build and deploy autonomous AI agents that operate 24/7 across sales, service, marketing, and commerce. Powered by the Atlas Reasoning Engine with System 2 reasoning capabilities, Agentforce delivers 50% lower latency with real-time response streaming while autonomously handling over 85% of support requests. With 200+ partners on AgentExchange marketplace and flexible pricing from $0.10 per action, Agentforce transforms business operations through trusted, proactive agents grounded in enterprise data with built-in guardrails and compliance controls.

Atlas Reasoning Engine with System 2 Thinking

Revolutionary inference-time reasoning engine that breaks down prompts into smaller tasks, evaluates at each step, and proposes execution plans until complete answers are achieved, demonstrating 2x increase in response relevance.
Autonomous 24/7 Digital Labor

Proactive AI agents that anticipate, plan, and reason with minimal human intervention, autonomously handling over 85% of support requests and operating continuously without downtime.
AgentExchange Marketplace

Access 200+ pre-built agents and solutions from Salesforce partners, enabling rapid deployment of industry-specific AI agents for sales, service, marketing, and commerce without custom development.
Flexible Per-Action Pricing

Pay only for what you use with pricing starting at $0.10 per agent action, eliminating upfront costs and enabling scalable AI adoption across enterprise departments.
Grounded in Enterprise Data

Agents access and reason over your complete Salesforce Data Cloud, CRM data, and integrated systems to provide accurate, contextual responses based on your actual business information.
Built-In Guardrails and Compliance

Enterprise-grade governance with Trust Layer security, configurable guardrails to prevent hallucinations, and compliance controls that ensure agents operate within defined boundaries and regulatory requirements.
Multi-Agent Orchestration

Coordinate multiple specialized agents to handle complex workflows, with agents collaborating, delegating tasks, and sharing context to solve multi-step business processes autonomously.
33% Higher Accuracy Than DIY Systems

Early pilots demonstrate 33% increase in end-to-end accuracy in customer service applications compared to competitors’ solutions and customer in-house systems, reducing hallucinations significantly.
Conversational and Trigger-Based Activation

Agents respond to both conversational prompts and automated triggers, analyzing full interaction context using large language models to reason through next-step decisions autonomously.
Cross-Department AI Deployment

Deploy specialized agents across sales, service, marketing, commerce, and operations with pre-built templates and customization capabilities for industry-specific workflows and use cases.

Demos, docs and playgrounds

Request access to interactive Agentforce demo showcasing autonomous agents handling customer service, sales, and marketing workflows.

Agentforce Interactive Demo
Low-code Agent Builder tool for creating custom autonomous agents with pre-built templates, actions, and Atlas Reasoning Engine integration.

Agentforce Agent Builder
Browse and deploy 200+ pre-built AI agents from Salesforce partners for immediate use in sales, service, and industry-specific workflows.

AgentExchange Marketplace
Interactive learning modules with hands-on exercises for building, deploying, and managing Agentforce autonomous agents.

Salesforce Agentforce Trailhead

Helpful resources

Introducing Agentforce 2.0 with Marc Benioff

Get ready for the next evolution of Agentforce. Watch Marc Benioff and special guests share how we’re redefining AI agents with Slack integration, new CRM and analytics capabilities, and the upgraded Atlas Reasoning Engine in Agentforce 2.0.